The shared drives are hosted in a private environment and the ip for shared drives would be 192.168.100.11 I cannot ping the IP of the share either. What is your office IP scheme and theirs? Do they have something already on their local network with that IP? Unlikely with more than one user but have seen it before.Ĭan they ping the IP of the share? FQDN work? Can they connect to other resources?ĭouble checking the IP addresses none of the remote users I have checked with have a duplicate number or anything. The fix was to use the issue.printers rather than hostname. I had an issue where wifi users couldnt print from the wifi subnet. I went through netbios and activated the netbios and iphelper on the sonicwall.
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